Frequently Asked Questions
We're sorry to hear you've had an issue. Unfortunately, by their very nature, external sites are out of our control. So whilst we endeavor to sell on an outlet with a good reputation, sometimes things go wrong.
As we are unable to deal with your issue ourselves, our best advice is to revisit the website where you purchased and look for a link to get in touch directly with their customer service team (normally found in the footer). They will have all the details of your order, so are in the best position possible to help sort you out. We wish you the best and hope you're able to resolve the situation to your satisfaction.
I've bought a product on an external site (e.g. Amazon) and have a problem. What should I do?
My question hasn't been answered above. What should I do?
Get in touch via our Contact page (link in the footer) and we'll do our best to help.
Can I use your designs commercially and sell them on?
Sorry, but no. All designs - desktop wallpaper, reading journal sheets, coloring pages, whatever - are for PERSONAL USE ONLY and cannot be resold. Find our copyright info & more in our Terms & Conditions section (link in footer).
Do you use AI tools to generate your designs?
Yes, many of the images we use have been generated using AI software. Some of the images we use have been purchased (with a full commercial licence), and most of these will have been generated with AI software.
That said, if you've been led to imagine that AI is a shortcut, think again! Once we have an image to work with, we use tools, such as Affinity Designer & Inkscape, to edit artwork as necessary then rework it into a final design. We have also spent a good deal of time & care in stylizing our notebook & reading journal interiors on Amazon, and we dearly hope you'll love the results.